Privacy policy

Privacy policy

Last updated: 05/07/2026

Overview

CoolCodeLab.io ("we," "our," or "us") We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your data.


Privacy principles

Our approach to privacy is guided by three principles:

  • Transparency — We clearly explain what data we collect and why.

  • Control — You decide how your information is used and can request changes at any time.

  • Security — We protect your data with appropriate technical and organizational safeguards.


Cookies and similar tracking technologies

We use cookies and similar technologies to:

  • Improve the performance and usability of our website.

  • Understand how visitors use our services.

  • Personalize your experience.

You can control or disable cookies through your browser settings, though some features of our site may not work properly if you do.


How do we use your personal information?

We may use the personal information you provide to:

  • Deliver coaching sessions and related services.

  • Respond to your inquiries or requests.

  • Process payments and manage billing.

  • Send updates about services, resources, or workshops.

  • Improve our website, offerings, and customer experience.

We will never sell your data to third parties.


How we protect your information

We use technical and organizational measures to safeguard your personal data, including encryption, secure servers, and limited access protocols. While no system is 100% secure, we continuously work to protect your data.


Your privacy rights

You have the right to:

  • Access the personal information we hold about you.

  • Request corrections or updates to your data.

  • Request deletion of your data, subject to legal or contractual obligations.

  • Opt out of marketing communications at any time.

To exercise these rights, please contact us at steve@coolcodelab.io.

Terms of Service

Last updated: 05/07/2026

1. Agreement to Terms

By accessing or using the services provided by CoolCodeLab. ("Company," "we," "us"), you agree to be bound by these Terms of Service. If you do not agree, do not use our services.


2. Services

CoolCodeLab provides AI-driven automation, systems implementation, and performance optimization services for businesses. As well as software and app development services. The scope of work for each engagement is defined in a separate Statement of Work or service agreement.


3. Client Obligations

You agree to: provide accurate and complete information; grant reasonable access to systems and data necessary for service delivery; make timely payments as outlined in your service agreement; designate a point of contact for communications.


4. Intellectual Property

Unless otherwise stated in a service agreement: custom work product created specifically for you is assigned to you upon full payment; pre-existing tools, frameworks, and methodologies remain the property of CoolCodeLab; we retain the right to use general knowledge and techniques gained during engagements.


5. Payment Terms

Payment terms are specified in individual service agreements. Late payments may incur interest at 2.5% per month. We reserve the right to suspend services for overdue accounts.


6. Confidentiality

Both parties agree to keep confidential any proprietary or sensitive information shared during the engagement. This obligation survives termination of the agreement.


7. Limitation of Liability

To the maximum extent permitted by law, CoolCodeLabs's total liability for any claim arising from our services shall not exceed the fees paid by you in the twelve months preceding the claim. We are not liable for indirect, incidental, or consequential damages.


8. Termination

Either party may terminate a service engagement with 30 days written notice. Upon termination, you are responsible for payment for all services rendered up to the termination date.


9. Governing Law

This Agreement shall be governed by and construed in accordance with English law. AN applied as such.


10. Changes to Terms

We may update these Terms from time to time. Continued use of our services after changes constitutes acceptance of the revised Terms.


11. Contact

Questions about these Terms? Contact us at:

CoolCodeLab.io

steve@coolcodelab.io